SHIPPING & RETURNS

DOMESTIC SHIPPING

We have 2 payment options available for customers residing in Malaysia, 

1. Paypal/ Debit/Credit Card

2.Cash on Delivery 

All domestic items are shipped using POS LAJU EXPRESS. All domestic customers would receive a tracking number when purchases are made.

Free Shipping on orders  above RM60

( ONLY for customers residing in Malaysia )

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INTERNATIONAL SHIPPING

All international purchases are shipped through POS MALAYSIA ( Air mail). All international customers would receive a tracking number when purchases are made.

All international purchases would take approximately 6-11 days to be delivered. 

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RETURNS

If you are unhappy with your purchase or have received a faulty item and would like to return it then, please email us by providing your order number and a reason for the return, within 14 days of receiving your order. Someone from our team will be happy to assist you.

You can return the product and get a full refund or exchange the product for another one, be it similar or not.

Note, customers will be responsible in paying for return shipping cost. 

Once a return is approved, we  will initiate a refund to your PAYPAL account.

If you have any questions on how to return your items, Email us: bczoneco@bc-zone.com